Privacy Policy

Last Updated: October 21, 2025

This Privacy Policy explains how TWIST (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, https://www.wearetwist.org/ (the “Site”).
Please read this Privacy Policy carefully. By using our Site, you agree to the terms described here.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you voluntarily submit information through forms on our Site (such as a contact form or newsletter signup), we may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Any message or details you include in form submissions

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time spent on the Site

  • Referring website

This data helps us improve the Site and understand how visitors interact with it.

1.3 Cookies & Tracking Technologies

We may use cookies, pixels, or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember your preferences

You can disable cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries submitted through contact forms

  • Provide and maintain our services

  • Improve the Site and user experience

  • Send newsletters or updates (only if you subscribe)

  • Detect or prevent fraud or security issues

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information only:

  • With trusted third-party service providers (such as email newsletter platforms or website analytics tools)

  • When required by law, regulation, or court order

  • To protect our rights, safety, or property

All third parties are required to protect your information and use it only for the services they provide.

4. Data Retention

We keep your personal data only as long as necessary for:

  • The purposes for which it was collected

  • Compliance with legal obligations

  • Resolving disputes

  • Enforcing agreements

Retention examples:

  • Contact form submissions: typically 12–24 months

  • Newsletter data: until you unsubscribe

5. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Restrict or object to certain data processing

To exercise any of these rights, email us at danielle@wearetwist.org.

7. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our Site is not intended for children under 13 (or under 16 in the EU).
We do not knowingly collect information from children.
If you believe a child has provided us personal information, contact us and we will remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will reflect the most recent changes.
Your continued use of the Site means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

TWIST
Email: danielle@wearetwist.org
Address: TWIST, c/o Rockefeller Philanthropy Advisors (RPA), 120 Broadway, Suite 3475, New York, NY 10271